Grievance Redressal
For order support, payment issues, refund status, delivery issues, privacy requests or policy queries, customers can contact Shopiva Private Limited using the support details on this page. Please include order number, registered email/phone, payment reference and issue description. Escalations are reviewed during business hours and resolved as per applicable Indian law, payment gateway rules and store policy.
Grievance contact
Customers may raise grievances related to delivery, refund, payment or policy issues using support details below. Please include order number, registered email/phone, payment reference and a clear description.
Resolution process
We review requests during business hours and may require photos, courier proof, payment confirmation or return inspection. Resolutions follow store policies, payment gateway rules and applicable law.
Business details
Brand: Shopiva Private Limited
Legal entity: Shopiva Private Limited
Email: Shopivaind@gmail.com
Phone: +918200005768
Address: Unit No. A-203,204, Kotia Nirman Commercial Premises Co-op Society Ltd., New Link Road, Opp. Laxmi Industrial Estate, Andheri, Mumbai, Mumbai Suburban, Maharashtra - 400053