Shopiva Support+918200005768FAQ
Frequently asked questions: 1) How do I track my order? Use Track Order with order number and checkout email. 2) Do you support COD? COD may be available for serviceable pincodes and may include handling charges. 3) When will I get refund? Approved refunds are usually processed within 5–10 business days. 4) Are product photos exact? Product photos may vary by batch, season, packing and availability. 5) How do I contact support? Email or WhatsApp the support details shown on Contact Us.
How do I track an order?
Use the Track Order page with your order number and checkout email address.
Do you offer COD?
COD may be available for eligible serviceable locations and may include handling charges.
When will I receive my refund?
Approved refunds are usually processed within 5–10 business days to the original payment method.
Are product images exact?
Images are indicative. Seeds, plants and natural nursery products may vary by batch, season, size and packaging.
How do I contact support?
Email or WhatsApp the support details shown on the Contact Us page with your order number and issue details.